Buscas Trabajo? PT Call Center Agents Needed

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Call Center
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1709716 Requisition #
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 Join the Nielsen family in 2017! Are you looking for a part-time gig that offers a set schedule and allows you to earn full time pay without the commitment of working 9-5? 

 
Nielsen has a number of  part time opportunities available great for Students, Retirees or Stay at Home-Parents looking for a hassle free schedule!
 

Position Overview

This position is responsible for placing outbound telephone calls to households across the United States to enlist cooperation to participate in Nielsen Household Surveys.

 

This position has offers bonus potential for top performers.

 

Job Responsibilities

  • Manually dial households utilizing a keypad while following specific dialing guidelines
  • Persuade respondents to participate in Nielsen surveys and diaries
  • Listen to and accurately capture respondent answers over the phone
  • Follow strict guidelines for obtaining consistent unbiased data
  • Deliver complex verbatim scripts for 90% of survey
  • Maintain participant’s engagement throughout survey
  • Maintain a high level of patience and professionalism
  • Navigate within survey tool to add, delete or change information when appropriate

 

Qualifications:

 

Bilingual positions- Must be able to read, write and communicate effectively in both English and Spanish

  • 6 months of prior call center experience or phone experience
  • Prior experience in sales, education, customer service, collections, or similar
  • Excellent Communication Skills
  • Strong reading ability 
  • Computer and typing skills (Data entry)
  • High School diploma or GED equivalency
  • 18+ years of age

     

Part Time Schedule Requirements:

  • One weekend shift required each week (Saturday or Sunday)
  • 3-5 days per week
  • 20-28 hours per week (PT)
  • PM Shifts
  • Flexible Schedules: 4-6 Hours/Day (PT)

 

Employment offer subject to passing a criminal background check.

 

 

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

 

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